At Zuri Fashion, the security and simplicity of your payments are our top priorities. We offer secure and trusted payment methods to provide you with a smooth and protected shopping experience.
Payment Security
We protect your payment information using modern SSL encryption and secure payment gateways. All transactions are processed through verified and certified payment service providers that comply with the highest industry security standards, including PCI DSS. Your complete card details are never stored on our servers.
For additional security, we follow the requirements of PSD2/SCA (Strong Customer Authentication). This means that you may need to confirm your payment through an additional security check, such as 3-D Secure.
Accepted Payment Methods
To provide maximum flexibility, we accept the following payment methods:
- Visa
- Mastercard
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Please note that the available payment methods may vary depending on the order value, risk assessment, and checkout settings.
Currency
All prices and transactions are processed in Swiss francs (CHF). If your bank uses a different currency, currency-conversion fees may apply in accordance with your bank’s terms.
Payment Confirmation
After completing your payment, you will receive an order confirmation by email containing your order details and a digital receipt. Please ensure that you provide a valid email address to receive all notifications.
If you do not receive an email, please check your spam or junk folder. If you cannot find the confirmation, contact us at info@zurifashion.com.
Failed or Declined Payments
Payments may be declined for various reasons, including:
- Insufficient funds
- Incorrect payment information
- Security checks performed by your bank
Solutions:
- Verify your payment information and try again.
- Use an alternative payment method, such as Google Pay or Apple Pay.
- If the issue persists, contact your bank or the relevant payment provider.
Refunds
For approved returns or cancellations, the refund will be issued through the same payment method used for the purchase.
Refund processing times:
- Credit card payments: 3–10 business days
- Apple Pay: In accordance with Apple’s refund terms
You will receive a confirmation email once your refund has been processed.
Payment Inquiries and Disputes
If you have any questions, issues, or discrepancies related to a payment, please contact us immediately at info@zurifashion.com.
Our customer service team will be happy to help resolve any payment-related matters quickly and efficiently.
Company Information
Company Name: Zuri Fashion LLC
Company Number: 42-4625151
Website: https://www.zurifashion.com/
Address: 19604 International Blvd, Suite 101, Seatac, Washington 98188, United States of America
Email: info@zurifashion.com
Contact Form: zurifashion.com/pages/kontakt
Phone Number: +1 740 272-5703 (No customer service)
Customer Service: Monday through Friday from 9:00 AM to 5:00 PM
