Welcome to Zuri Fashion! Protecting your personal data is important to us. This privacy policy explains how we collect, use, protect, and share your personal data when you visit our website or shop with us. This policy applies regardless of whether you use our website via a computer, mobile device, or other device.
We regularly update this policy to ensure it complies with applicable laws and data protection standards. The current version is always available on our website.
When we say "we", "us", or "our" in this policy, we refer to Zuri Fashion.
1. What information we collect
We collect personal data necessary to provide you with our products and services. This includes:
- Your full name
- Your contact details (email address, postal address, phone number)
- Payment information (securely processed by our payment service provider)
- Delivery information and order history
- Information from surveys or feedback forms
- Browser and device information, including IP address, location data, cookies, and browsing behavior
- Any images or messages you send to us
- Data collected via social media or external applications when you grant us access
We may collect this information directly from you, through our website, or via third parties (e.g., payment or shipping service providers).
2. Collection and use of personal data
We process your personal data only if there is a legal basis, for example:
- To fulfill a contract (e.g., delivery of your order)
- To comply with legal obligations
- With your explicit consent
- Based on our legitimate interest (e.g., to improve our services)
Your data may be used for the following purposes:
- Processing of orders, payments, and deliveries
- Communication with you regarding your order or support inquiries
- Improvement of our products, services, and website
- Marketing and advertising campaigns (only with your consent)
- Fulfillment of legal obligations (e.g., accounting)
- Protection of our rights in case of disputes or suspected fraud
We always treat your personal data confidentially and use it exclusively for the purposes mentioned above.
3. Disclosure of personal data
We only share your personal data with trusted partners who are necessary for providing our services, including:
- Payment service providers (e.g., Klarna, Shopify Payments, Stripe)
- Shipping and logistics companies
- IT and hosting service providers
- Marketing and analytics providers
- Consultants, lawyers, and external service providers
All third parties are required to protect your personal data in accordance with applicable data protection laws. We never sell or rent your data to third parties.
Disclosure may occur, however, if required by law or if a violation of our terms of use is detected.
4. Cookies
Our website uses cookies to improve your user experience. Cookies help us understand user behavior and customize content individually.
Examples of cookies we use:
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session_id: Stores session information (e.g., referrer URL, visited pages)
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_shopify_visit: Records the number of visits for internal statistical purposes
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_cart: Stores the contents of your shopping cart
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_secure_session_id: Serves the security of your session
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storefront_digest: Checks user access when the shop is password protected
You can disable cookies in your browser settings. However, some parts of the website may then no longer function correctly.
5. International data transfer
We may transfer, store, or process your personal data in countries outside Switzerland or the EU. In these cases, we ensure that appropriate safeguards (e.g., EU standard contractual clauses) are in place to guarantee data protection at an equivalent level.
6. Your rights
Under applicable data protection law (GDPR and DSG), you have the following rights:
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Right of access – You can find out which data we store about you.
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Right to rectification – You can have incorrect or incomplete data corrected.
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Right to deletion – You can request the deletion of your data.
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Right to restriction of processing – Under certain circumstances, you can restrict the use of your data.
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Right to data portability – You can request your data in a structured, machine-readable format.
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Right to object – You can object to processing, especially for direct marketing.
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Right to complain – You can file a complaint with the competent data protection authority.
To exercise your rights, please contact us by email at info@zuri-fashion.ch. We respond to all requests within 30 days.
7. Data protection officer
We have appointed a data protection officer who monitors compliance with this policy. If you have questions or concerns about the processing of your personal data, you can contact them:
Email: info@zuri-fashion.ch
8. Data security
We use SSL encryption and other security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Payment data is processed exclusively by certified payment service providers who comply with the security standards PCI DSS and PSD2/SCA.
9. Retention period
We store your personal data only as long as necessary for the purposes for which it was collected, or as required by law (e.g., tax retention obligations of up to 10 years).
10. Changes to this policy
Zuri Fashion reserves the right to update this privacy policy at any time. The current version will be published on our website. Significant changes will be communicated by email.
11. Company information
Company name: Arentsen DGTL
Address: van Houtstraat 8, Duiven, 6921BG, Netherlands
Email: info@zuri-fashion.ch
Phone number: +31 645206107 (No customer service)
Website: https://www.zuri-fashion.ch
Customer service hours: Monday to Friday, 09:00–17:00; Saturday & Sunday: Closed
